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| (L-R) GCash chief strategy officer Rowena Zamora and Banco Santander regional head of North America Christiana Riley during a panel at the World Economic Forum on AI |
Philippines – Driving progress in fintech must be grounded in the responsible use of transformative tech like artificial intelligence (AI), according to a panel at the World Economic Forum (WEF) Annual Meeting 2025 in Davos-Klosters, Switzerland.
In keeping with this year’s theme, “Collaboration for the Intelligent Age,” professional services network Deloitte hosted a panel to look at real-life applications of AI in financial institutions and explore how these can be scaled to improve productivity and customer experience, as well as enhance multisectoral approaches to financial inclusion and cybersecurity.
Rowena Zamora, the chief strategy officer for GCash, joined Neal Baumann, the global financial services industry leader for Deloitte, and Christiana Riley, the regional head of North America for Banco Santander at a WEF panel entitled “Unlocking the Potential of AI in Financial Services.”
For the Philippines’ leading finance super app and largest cashless ecosystem, GCash, the goal is to utilize technology to break long-standing barriers to financial inclusion.
